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To begin your quick and easy bill payment you must agree to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or prevent disconnection if payment is made without contacting our office FIRST! Any payment made after 12:00 p.m. on the disconnect date will be subject to be cut off.

Oneida Water & Wastewater: (423) 569-6311 – Hours: Monday-Friday 8:00AM-4:30PM.

IMPORTANT: Oneida Water & Wastewater is not liable if your account is past due and you do not call our office before making payment. We do not send out disconnect notices. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.

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